HMK Employee Spotlights
Debbie Mertus: Account Executive, Small Commercial Lines
This year Debbie Mertus is celebrating 25 years with HMK Insurance! Her dedication to HMK began with a job search when she was feeling stagnant at another agency. She was contacted by HMK and the agency gave her the best feeling overall, so she gladly accepted the offer. As an Account Executive, Debbie enjoys most interacting with people. Whether it is on the phone or in person, it fulfills Debbie to be able to assist our customers and answer their questions. On the opposite side, the most challenging part of what she does is keeping up with the daily influx of emails, phone calls, and paperwork. Luckily, she loves to be busy because it makes the day just breeze by. Debbie explains that “Feeling a sense of meaning and purpose in what I do and being surrounded by successful and motivated people,” motivates her to do well at her job. Something surprising about Debbie is that she hiked twenty-five miles of the Appalachian Trail. Her bucket list includes visiting all the National Parks in the U.S. and then expanding to those outside the U.S. Debbie defines success as, “Accomplishing goals that you set by striving to do your best every day. This applies in every aspect of your life, not just your profession.”
Stephen Paukovits: Senior Account Manager
Stephen Paukovits came to HMK from the company side of the insurance industry. He had joked about coming to work on the HMK team when the right position opened and this passing joke became a reality! As a Senior Account Manager, Stephen enjoys most meeting new people and establishing new relationships. “I enjoy learning about clients’ businesses and getting to know them on a personal level,” says Stephen. The most challenging part of his role is filling the shoes of agents that have recently retired. He knows they are a tough act to follow! His motivation to prove his dedication to our clients comes from their reliance on his experience and the trust they put in him as their agent. That exchange of trust drives Stephen to do whatever it takes to find them the best coverage possible. A fun fact about Stephen is that he is a Christmas baby. His bucket list includes a trip to Austria and to go skydiving. Stephen defines success as, “Achieving your goals set forth whether work or family related. Also, life has its difficulties, but how we respond during those troubling times is a true measure of success.”
Holly Hutterer: Commercial Insurance Consultant
Holly Hutterer was looking for an insurance agency with a strong reputation that offered more resources when she joined the HMK team. As a Commercial Insurance Consultant, Holly enjoys the opportunity to provide guidance, consultation, and solutions to help her clients. The most challenging part of what she does is the constant change in the insurance industry from cyber liability and employment practices liabil- ity to the rise in habitational costs. Holly’s competitive and driven nature affords her the opportunity and resiliency to be an excellent agent. A fun fact about Holly is that she has a passion for creative baking and providing homemade treats to her family and friends. Her bucket list includes traveling through Italy. Holly defines success as, “Happy and healthy children and providing my clients with the coverage they can trust in.”
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